InfoServ ENTERPRISE CRM
InfoServ ENTERPRISE CRM is suitable for the most demanding companies looking for a full-featured CRM solution, all-in-one pricing, and a high level administration and support.
Features Included:
Access to InfoServ CRM Desktop Application
Access to InfoServ CRM Mobile Application
Access to InfoServ Administrator - license for 3 admin account included
Calendar
Task Management
Reminder
Standardized Client Profile
Custom Client Profile
Knowledge base (FAQ)
Document Management
Tciket Management
Sales Management
Automatic Actions
Client Communication History
To-Do List
Notes
Custom Contact - including 3 custom contact script from the Gallery
Request your own script - development of 3 scripts included for the account
Phone integration - limited to the number of users purchased + 10
E-mail integration - limited to the number of users purchased + 10
Web Chat Integration
Agentless Dialing
Telemarketing
E-mail and Document Templates
Custom IVR Script
Bulk E-mails
Campaign Management
Dashboard
Standardized Built-in Reports
Advanced Reporting
Import
Export
Auto Import/Export
10 GB Database Storage
100 GB File Storage
FAQ Support
Ticketing System Support - 30 support tickets included
Live Chat Support
Web Integration
Optional Features (can be added to the subscription):
Scripts from Gallery
Request a Form/Screen
Integration of additional e-mail accounts
DB Storage
File Storage
Support Tickets
Minimum system requirements:
- Operating System: Windows 10
- Monitor Resolution: minimum 1366 x 768 or higher
- CPU: 2 GHz +
- RAM: 2 GB+
- Disk Space: 100 MB
- Internet
Minimum system requirements:
- Operating System: Android 7.0 (API 24)
- Google Play Store
- Google Push notification Services
- RAM: 512 MB+
- Internet